Support
Create a support ticket for the following reasons:
- Issue with an order.
- Snaphack Service request submissions. (CUSTOMERS ONLY!)
- Content removal.
If you create a support ticket for anything else, it will be ignored and you will be permanently banned from Statewins.
Other inquiries are strictly through the following platforms:
- Telegram @statewin (+888 0666 6969)
- Session ID: 055b32a8934189a62c46205b5124a90a72690fde7cbdd5381a76dd4bf9df38b260
Ticket Form
ISSUE WITH ORDER
If your order is still not completed after 3 hours. Do the following:
1. State your Order ID Number in the title along with the product name that you purchased.
2. In text box briefly summarize your problem.
NOTE: If you do not state your order ID Number in title, your ticket will be ignored and deleted.
SNAPHACK SERVICE REQUEST SUBMISSIONS
1. State your Order ID Number in title.
2. Write your requests in the textbox. Use the following format, enter anything you have that the form needs.
Name:
Date Of Birth:
Number: (NO LANDLINES)
Email:
Snapchat:
The more information filled, the higher chance we have of success.
Please try to send all your requests in one message, feel free to send more requests but only in bulk and not one-by-one. This is not a requirement but makes the process easier for us.
Do not send messages or try to create a conversation in this ticket, use it only for your submissions; we will reply to you when we get in. If you want updates about your Snaphack you can contact @statewin on Telegram.
Before You Create A Ticket
- IF A MEGA.NZ LINK IS DOWN FROM YOUR ORDER YOU WILL NOT GET A NEW LINK UNLESS ITS UPDATED. IT IS YOUR DAMN RESPONSIBILITY TO IMPORT IT, DON’T CREATE TICKETS FOR IT.
- Do not create a ticket more than once, you will be banned.
- If your ticket is deleted that means your issue is solved, we do not keep logs for privacy.
- We will respond to your ticket eventually, it may take awhile depending on how many tickets we are getting.